1. How can I choose the suitable one?
Dear customer, please tell us your detailed requirements by mail or online, we will recommend the suitable one as your request.
2. Does your price is competitive?
Dear customer, we make sure to offer you the best quality with competitive price.
3. How can I pay?
Dear customer, we accept many payment term, such as T/T, Western Union…
4. When I receive it after pay?
Dear customer, normal models can be delivered with 5-7days, please contact us to check transport time to your address.
5. How to deliver?
Dear customer, we can send by Express, by Sea and by Air.
6. Is will be broken during transport?
Dear customer, please do not worry, we do standard export package.
7. What should I do if I do not know how to use?
Dear customer, please do not worry, manual user will be sent together, you can also contact us with more technological support.
8. What should I do if some parts broken?
Dear customer, please do not worry, we have 12months warranty except  wear parts. You can also buy parts from us after 12months.
 

Pre-sale service

· 24hours online to ensure quick response to customers' inquiry or online message;

· Guide customers to choose the best suitable machine model;

· Offer detailed specification and competitive prices;

Contract execution

· Machine production will be arranged strictly according to the contract;

· Machine photos will be sent to you for inspection during production;

· Send customs clearance documents by DHL;

· Update latest news after delivery and prepare customs clearance;

After-sale service

· 12 months warranty except for wear parts;

· Broken spare parts (except for wear parts) will be sent for free due to quality problems;

· In time response to customers technical problems;

· New products update for customers' reference.