FAQ

Q: What's the payment term?
A: T/T, L/C and other payment terms could be negotiated.

Q:Do you accept customization service?
A:Yes, of course, we can not only offer standard High and Low Temperature Alternating Damp Heat Testing Chamber, but also customized machines according to your request. Don't hesitate to tell us your requirement, we will try our best to meet your needs.

Q:How about your warranty?
A:Generally, our warranty is one year. Within the warranty period, we can offer technique support, Feedback to you within 24 hours and help you to repair your problem controller freely, even it's not from our factory

Q:Can we visit your factory before order?
A:Yes, we warmly welcome and sincerely invite you or your team to visit our factory, we will help to arrange hotel and pick up you from airport.

Q: What's the delivery term?
A:At most of time, we have stock in the factory. If there is no stock, normally, the delivery time is 25-30 working days after deposit receipt. If you are in urgent need, we can consider making special arrangement for you.

Q:How about the packing for machine, is it safely protected during transportation?
A: Testing Chamber is packed by standard export wooden box for outside package and stretch film for inner package, it won't be damaged. We've delivered many testing machines abroad by sea or by air without damage.