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Why can't I make calls on my cell phone?

2025-10-13 21:06:31 science and technology

Why can't I make calls on my cell phone?

Recently, many users have reported that their mobile phones are suddenly unable to answer incoming calls. This problem has triggered widespread discussion on social platforms and customer service channels. The following is a compilation of hot content on this issue across the Internet in the past 10 days. It combines technical analysis and user cases to answer possible causes and solutions for you.

1. Analysis of common causes

Why can't I make calls on my cell phone?

RankingReason typeProportionTypical performance
1signal problem42%Calls go directly to voicemail
2System settings error28%Prompt "Call in progress"
3Operator service abnormality17%Simultaneous failure of large-area users
4Mobile phone hardware failure13%The problem still exists after restarting

2. Comparison of popular solutions

methodOperation stepssuccess rateApplicable scenarios
airplane mode resetTurn on airplane mode and turn it off after 30 seconds68%Signal problems/temporary glitches
Call forwarding checkEnter ##002# on the dialing interface53%Call forwarding set up by mistake
system restoreRestore factory settings after backup89%Persistent software glitches

3. Operators’ latest service trends

Operators such as China Mobile and China Unicom recently issued announcements confirming that some 4G/5G base station upgrades may cause temporary signal interruptions. The affected period is mainly concentrated between 0:00 and 4:00 in the morning. It is recommended that users first check the service status through the official APP when encountering problems.

4. Sharing of real cases from users

1.Mr. Zhang from Hangzhou: Solve the problem of incoming calls that lasted for 3 days by resetting network settings (Settings-System-Reset-Reset Network), which takes only 2 minutes.

2.Ms. Li from Beijing: This fault occurred after the mobile phone entered water. After-sales inspection found that the antenna module was damaged, and it returned to normal after repair.

5. Advice from technical experts

1. Prioritize troubleshooting signal problems: Try testing the answering function in different locations

2. Check Do Not Disturb mode: iPhone needs to pay attention to whether the silent unknown call function is turned on

3. Attention for dual-SIM users: the secondary card may occupy the communication channel and cause the primary card to fail.

6. Preventive measures

measureExecution frequencyValidity period
System updatemonthly inspectionEffective for a long time
SIM card cleaningevery six months6 months
Signal testweeklyinstant feedback

If none of the above methods work, it is recommended to bring your purchase receipt to the official after-sales outlet for testing. Most brands provide a 15-minute rapid diagnosis service, which can confirm on the spot whether the motherboard or communication module is faulty.

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